URGENT TECH HELP

When the technology problem cannot wait.

Call or email Ezatec, or open the contact form and send us the details of what is affecting your business.

24-hour response commitment

Ezatec will respond by phone or email within 24 hours of receiving your urgent request. This response commitment does not guarantee immediate availability, onsite arrival, or resolution within 24 hours.

For an immediate threat to life, safety, property, or security, contact emergency services or the appropriate emergency provider first.

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An Ezatec Technology service
HARDWARE DEVELOPMENT

Purpose-built hardware for problems off-the-shelf products do not solve.

ColtanWare, an Ezatec service, develops prototypes and specialized physical technology when a business needs hardware designed around a specific operational requirement.

Sometimes the missing piece is not another software subscription. A workflow may need a dedicated device, enclosure, sensor, interface, controller or hardware bridge that does not exist in a useful commercial form.

ColtanWare is Ezatec’s hardware-development service. We approach hardware as part of a larger system, considering power, connectivity, physical environment, software integration, maintainability and how employees will actually use the device.

WHERE WE HELP

When custom hardware becomes the practical answer

Technology is most valuable when it removes friction from the operation. These are the kinds of problems that usually signal a deeper systems issue rather than a one-time inconvenience.

A commercial device almost works but lacks one critical interface or operational feature.
A physical process needs a dedicated controller, kiosk, sensor or edge device.
USB, serial, network or other equipment needs a reliable bridge into a modern system.
A prototype is needed before the business can validate a larger technology concept.
COLTANWARE

Hardware development connected to the complete system

Ezatec combines technical implementation with business operations experience, so recommendations are designed around how employees and customers actually use the systems.

Prototype development

Build functional prototypes to test the physical design, interfaces and business workflow before committing to a larger build.

Edge and IoT devices

Small network-connected devices that can interface with peripherals, sensors, local systems or cloud services.

Peripheral integration

Connect scanners, printers, USB devices, serial equipment and other specialized hardware into a supported workflow.

Enclosures and deployment design

Consider the physical location, cooling, power, mounting, access and serviceability of the device.

Network integration

Plan addressing, segmentation, secure management and communication with the systems the device depends on.

Software and hardware together

Coordinate ColtanWare hardware with Coltan Labs software when the complete solution requires both sides to be designed together.

BLACK HILLS BUSINESS TECHNOLOGY

Specialized technology for unusual operational environments

Hospitality, retail, attractions, events and industrial or back-office workflows sometimes depend on equipment that was never designed to work together. Ezatec can prototype the missing physical layer instead of forcing the business into a poor workaround.

HOW WE APPROACH IT

Start with the operation, then fix the technology.

We do not begin with a product list. We begin with what is failing, slowing people down, creating risk or preventing the business from moving forward.

01

Define the physical requirement

We document what the device must connect to, where it will live and what employees need it to do.

02

Prototype the smallest useful version

We validate the interfaces and workflow before adding unnecessary complexity.

03

Prepare for reliable deployment

We refine power, networking, enclosures, management and integration based on how the prototype performs.

QUESTIONS

Common questions about hardware development.

Need an answer specific to your environment? Tell us what is happening and we can help determine the right next step.

Do you manufacture hardware at large scale?

ColtanWare is focused on development, prototyping and specialized technology builds. Production strategy depends on the scale and requirements of the project.

Can custom hardware connect to existing business software?

Yes, when the software and hardware provide a workable interface. Ezatec can design both the physical and software integration layers when needed.

Can you start with a proof of concept?

Yes. A small functional prototype is often the best way to validate an unusual hardware idea before investing in a larger deployment.

Tell us what the technology is doing to your business.

You do not need to diagnose it first. Explain what is broken, slow, confusing or getting in the way and Ezatec will help determine the next step.

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