URGENT TECH HELP

When the technology problem cannot wait.

Call or email Ezatec, or open the contact form and send us the details of what is affecting your business.

24-hour response commitment

Ezatec will respond by phone or email within 24 hours of receiving your urgent request. This response commitment does not guarantee immediate availability, onsite arrival, or resolution within 24 hours.

For an immediate threat to life, safety, property, or security, contact emergency services or the appropriate emergency provider first.

Send Urgent Request
● BLACK HILLS BUSINESS TECHNOLOGY

Run your business.
We'll run the technology behind it.

Ezatec provides Black Hills businesses with experienced technology management, support and development. We help keep your technology working, protect your business and improve the systems your employees depend on every day.

LOCAL SUPPORT FOR RAPID CITYSPEARFISHDEADWOODLEADSTURGISTHE BLACK HILLS
START HERE / BUILT AROUND YOUR BUSINESS

Tell us what is happening.
We will help you find the next step.

A few simple questions. A useful starting point. No technical knowledge needed.

01 / SPECIALIZED SERVICES FROM EZATEC

Most IT companies install technology.
Ezatec Technology builds it.

We build and manage technology, software, infrastructure, branding, digital marketing and connected business systems under one company.

Select a service. Explore it right here.

Business platform Business Management & POS Sales, inventory, employees and the rest of your operation in one developing platform. In active developmentClose service
01 / BUSINESS MANAGEMENT & POINT OF SALE

The business operating system that starts at the point of sale.

SalesTill is Ezatec's developing all-in-one point-of-sale and business-management platform. It is being built to connect the register with the rest of the operation.

Sales, inventory, customers, employees, timekeeping, vendors, purchasing, financial workflows, reporting, payroll connections, multi-location operations and automation are all part of its development scope.

POS & Customers

Transaction workflows, product lookup, discounts, refunds and customer management around the point of sale.

Inventory & Purchasing

Products, stock control, vendors, purchase orders and replenishment workflows that connect purchasing with sales.

Employees & Financial Workflows

Employee accounts, permissions, timekeeping, accounting workflows, reconciliation and payroll-service connections.

Reporting, Integrations & Automation

Business reporting, external-system integrations, multi-location connectivity and AI-assisted operational workflows.

Managed infrastructure Networks & Remote Management Connect, monitor and administer the systems your business depends on. Explore the platformClose service
02 / MANAGED INFRASTRUCTURE & SAAS

Secure infrastructure, remote management and connected business networks.

NetLabOS is Ezatec's managed infrastructure and SaaS platform for securely connecting, monitoring and administering customer technology environments.

It combines remote access, network management, device monitoring, software deployment, file transfer and infrastructure control across endpoints and locations.

Secure Remote Access

Remote viewing, control, terminal access and file transfer for administration of supported customer systems.

Networks & Segmentation

Network connectivity, secure management paths and separation of sensitive systems, business devices and guest traffic.

Monitoring & Deployment

Hardware and software inventory, device visibility, software deployment and configuration workflows.

Centralized Infrastructure

A SaaS management layer for customer environments, multi-location administration, documentation and integrations.

Business consulting Technology Strategy & CIO Services Experienced leadership for technology, vendors, projects and business operations. Explore consultingClose service
07 / EZATEC / TECHNOLOGY LEADERSHIP & BUSINESS CONSULTING

Technology strategy connected to your business goals.

Experienced leadership for the technology decisions behind your business. Ezatec connects technology planning with budgets, employees, operations and long-term business goals.

Fractional CIO Services

Part-time technology leadership for planning, priorities, budgets and the direction of your business systems.

Vendors, Systems & Projects

Guidance on selecting systems, coordinating vendors and managing technology projects from the business side.

Business Operations & Automation

Review workflows, identify repetitive work and develop practical improvements around how your employees and business operate.

Security & Continuity Planning

Set priorities for access, backups, recovery and business risk alongside the everyday needs of the operation.

Digital marketing & branding Branding, Creative & Marketing Brand identity, logos, advertising, social media and print or digital creative built around your business. Explore marketingClose service
08 / BRANDING & DIGITAL MARKETING

Build a brand people recognize and marketing they remember.

CreateBee is Ezatec's branding, creative and digital-marketing service. We help businesses create a new identity, modernize an established one and produce consistent creative across print and digital channels.

From logos and brand systems to advertising, social media, print collateral and campaign creative, CreateBee gives the business one place to keep its visual identity and marketing materials moving in the same direction.

Brand & Logo Development

New brand creation, logo systems, visual identity and practical brand standards built for consistent everyday use.

Logo Modernization

Refresh traditional or dated logos while preserving the recognizable elements customers already associate with the business.

Advertising & Social Creative

Campaign concepts, digital ads, social-media posts, promotional graphics and reusable creative for ongoing marketing.

Print & Digital Marketing

Brochures, flyers, signage, digital graphics, sales materials and other branded assets designed to work together.

Hardware development Purpose-Built Hardware Prototypes and specialized technology builds around your requirements. Explore hardwareClose service
03 / HARDWARE DEVELOPMENT

Purpose-built hardware for specialized technology requirements.

ColtanWare is Ezatec's hardware-development service. It focuses on physical technology, prototypes and specialized hardware builds.

When conventional equipment cannot satisfy the requirement, the build starts with the way that hardware needs to work within the operation.

Hardware Development

Physical technology designed around specialized business and operational requirements.

Prototypes

Early hardware builds for exploring a design before developing the finished system.

Specialized Builds

Purpose-built equipment and hardware configurations where conventional options do not fit.

System Requirements

Build planning around how the hardware will be used and the systems it needs to work alongside.

Software & AI development Software, AI & Automation Custom software, AI integration and automation for the way your business works. Explore software & AIClose service
04 / SOFTWARE, AI & AUTOMATION

Custom software and AI built around your business.

Coltan Labs is Ezatec's software-development service for custom applications, artificial intelligence (AI) integration and business automation.

We help identify where AI can be useful and develop tools that connect it with your existing systems. Discuss AI assistants, document processing and reporting workflows, with human review where it matters.

Compliance & Workflow Automation

Controlled digital workflows that reduce repetitive administration and move information between tasks.

AI Development & Integration

AI-assisted applications and connected tools designed around your workflow, with human review where needed.

System Integrations

Connections between platforms, databases, APIs and legacy systems.

Internal Business Tools

Dashboards, utilities, portals and administrative systems.

Web development Websites & Digital Platforms Business websites, web applications and connected digital experiences. Explore web developmentClose service
05 / WEB DEVELOPMENT & DIGITAL PLATFORMS

Websites are only the beginning.

WebAdeo is Ezatec's web-development service for business websites, web applications and digital platforms.

We develop Laravel applications, customer portals, e-commerce, booking systems and progressive web applications, alongside hosting, integrations, SEO and performance work.

Business Websites & Online Sales

Business websites, e-commerce and booking experiences designed around the way customers interact with your business.

Web Applications & Portals

Laravel applications, customer portals, dashboards and progressive web applications for specialized business needs.

SEO & Search Visibility

Search-engine optimization and performance work that support the visibility of the websites we develop.

Hosting & Integrations

Hosting, web-system integrations and ongoing technical work that keep your digital platform connected.

Business security CCTV, Network & Website Security Security for your premises, connected networks and online business. Explore securityClose service
06 / CCTV, NETWORK & WEBSITE SECURITY

Protect your premises, your network and your online business.

MerchSecure is Ezatec's service for CCTV and surveillance systems, network security and website security.

From business camera systems and connected networks to the websites customers depend on, we help you plan, configure and support the security technology around your operation.

CCTV Systems

Camera-system planning, installation, configuration and support for business surveillance.

Network Security

Security planning and configuration for business networks, connected devices and access.

Website Security

Review and improve security for websites, access and connected web systems.

Security-System Support

Practical technical support for your CCTV, network and website security systems.

02 / SOUND FAMILIAR?

You shouldn't need six different companies to keep one business running.

For many local businesses, technology grew one piece at a time. A computer company handles one thing, the internet company another, somebody built the website years ago, the POS has its own support number, and the owner is stuck coordinating all of it.

“Our Wi-Fi keeps causing problems.”

Guest networks, employee devices, registers, cameras and office systems all compete for connectivity.

“Nobody knows who supports this.”

We help untangle vendors, systems and responsibilities so problems have an owner.

“The website isn't bringing us business.”

We connect the technical website, search visibility, advertising and conversion strategy.

“Our POS and business systems don't work together.”

We integrate, automate and when necessary build software around the operation.

“I don't know if our data is protected.”

Backups, account security, segmentation, remote access and recovery need a real plan.

“I spend too much time dealing with technology.”

That's the core problem Ezatec is designed to solve.

03 / ONE PLACE TO CALL

From the front desk to the server room.

We manage the everyday technology employees touch and the infrastructure behind it. Business owners can stay focused on running their company instead of becoming the IT manager.

01Computers & EmployeesWorkstations, accounts, printers, email and day-to-day support.
02Networks & Wi-FiBusiness and guest Wi-Fi, routing, VLANs, VPNs and multi-building connectivity.
03Cybersecurity & BackupsSecure access, monitoring, backup strategy and recovery planning.
04POS & Business SystemsRegisters, inventory, payments, accounting workflows and integrations.
05Phones, Cameras & AccessCommunications, surveillance, access control and connected systems.
06Websites & Online SalesWebsites, booking systems, e-commerce, hosting, SEO and performance.
07Software & AutomationCustom applications and workflows that eliminate repetitive work.
08Marketing & AdvertisingBranding, search, ads, tourism marketing and customer acquisition.
04 / BUILT FOR A VISITOR ECONOMY

Technology for businesses that have one season to get it right.

Tourism drives lodging, food and beverage, attractions, retail, recreation, gaming and local services across the Black Hills. When visitors arrive, the website has to be found, reservations have to work, Wi-Fi has to stay up and payments have to process.

A technical failure during peak season can mean lost reservations, lost sales and a bad guest experience.

Prepare your business before peak season →
HOTELS & LODGINGGuest Wi-Fi · PMS support · access · payments · websites
RESTAURANTS & BARSPOS · networks · printers · payments · online presence
ATTRACTIONS & TOURSBooking · ticketing · websites · advertising · operations
RETAIL & GIFT SHOPSPOS · inventory · accounting · e-commerce · marketing
GAMING & ENTERTAINMENTBusiness-critical systems · networks · security · support
LOCAL SERVICE BUSINESSESOffice IT · automation · customer systems · growth
05 / WHY EZATEC

Small-business understanding.
Enterprise-level capability.

You shouldn't have to choose between someone who understands a local business and someone capable of handling serious infrastructure.

6

Years as Ezatec

Serving multiple small-to-large clients and growing into complete business technology.

20+

Years in Technology

Hands-on administration, networking, systems, software, security and troubleshooting.

25+

Years in Business Operations

Retail, management, inventory, bookkeeping, purchasing, marketing and customer acquisition.

400+

Enterprise Scale

Experience supporting hundreds of users and endpoints across multiple properties.

7.33M+

Organic Impressions

Generated organically through websites and digital platforms developed by Ezatec.

06 / WE THINK LIKE OPERATORS

We understand the business behind the technology.

A system can be technically perfect and still be wrong for the business. Our operational background means we look at what technology does to your workflow, employees, customers and bottom line.

InventoryEmployeesVendorsBookkeepingCustomer ExperienceMarketingPurchasingOperations
07 / START WITH A CONVERSATION

What's costing your business time right now?

You don't need to know the technical name for the problem. Tell us what's frustrating you, slowing employees down, costing sales or keeping you up at night.

01About Your Business
02How Can We Help?

Choose anything that sounds close. Select as many as you need.

Describe the problem, what you're trying to accomplish, or anything you think we should know. You don't need to use technical terminology.

0 / 1,500 characters
Your request will be sent to contact@ezatec.com so we can respond using the contact method you selected.
RAPID CITY SPEARFISH DEADWOOD LEAD STURGIS BLACK HILLS